XMotors Legal
Terms & Conditions
Last updated: 11 February 2026
These Terms & Conditions ("Terms") govern your use of xmotorspro.com and all XMotors services, including vehicle sales, vehicle import, genuine parts and oils, service booking and fleet solutions. Car rental and vehicle hire are provided through our XLINK division under XLINK's own terms. By using the site or placing an order you agree to these Terms.
1. About us
- XMotors is a trading name of X Inc., a company registered in the United Republic of Tanzania, with partner operations in the United Kingdom, the USA, Japan and the UAE.
2. Quotations and orders
- All prices, quotations and lookup results are indicative until confirmed in writing by XMotors. Currency conversions shown on the site are estimates.
- A contract is formed only when we confirm your order and receive payment or an agreed deposit.
- Vehicle import timelines are estimates and may vary due to shipping schedules, customs clearance and force majeure events.
3. Vehicle sales & imports
- Imported vehicles are supplied with the mileage, auction grade and condition reports provided by the originating auction house or seller. We verify documents with reasonable care but do not guarantee third-party records.
- Import duties, taxes, registration fees and port charges are the buyer's responsibility unless expressly included in a written quotation.
- Risk in a vehicle passes to the buyer on delivery; title passes on receipt of full payment.
4. Parts, oils and returns
- Parts must be installed by a qualified technician. Warranty claims require proof of purchase and professional installation.
- Incorrectly supplied or defective items may be returned within 14 days of delivery for replacement or refund. Items fitted, damaged by misuse, or electrical parts that have been installed are non-returnable unless defective.
5. Service booking
- Service bookings are subject to workshop availability. Diagnostic findings may change the quoted scope; we will seek your approval before additional work.
- Car rental and vehicle hire are offered through our XLINK division (XLINK RENT) and are governed by XLINK's booking terms.
6. Acceptable use
- You must not misuse the site, attempt unauthorised access, scrape data, submit false information, or use lookup tools for unlawful purposes.
7. Intellectual property
- All content, branding, imagery and software on this site belong to X Inc. or its licensors and may not be reproduced without written permission.
8. Liability
- Nothing in these Terms excludes liability that cannot be excluded by law (including death or personal injury caused by negligence, or fraud).
- Subject to the above, XMotors' total liability arising from any order or service is limited to the amount you paid for that order or service.
- We are not liable for indirect or consequential losses, loss of profit, loss of use, or delays caused by shipping lines, customs authorities or other events beyond our reasonable control.
9. Indemnity
- You agree to indemnify X Inc. against claims arising from your breach of these Terms or misuse of the services.
10. Governing law & disputes
- These Terms are governed by the laws of the United Republic of Tanzania. Consumers resident elsewhere retain any mandatory protections of their local law.
- Disputes shall first be addressed through good-faith negotiation; failing that, the courts of Tanzania shall have jurisdiction, without prejudice to mandatory consumer forums in your country of residence.
11. Changes
- We may update these Terms at any time. The version published on this page at the time of your order applies to that order.
Questions about our policies? Contact info@xmotorspro.com or WhatsApp +255 742 281 021.